FAQ
Delivery, payment, seeds and growing — the questions our customer service team is asked most.
Orders placed before 3pm on a working day are dispatched the same day. In Bangkok we offer same-day delivery; everywhere else in Thailand parcels typically arrive within 1–3 business days.
Yes. Nothing on the outside of the parcel identifies the sender or what is inside.
Yes, while the order has not yet been dispatched — message us with your order number as soon as possible. Orders placed before 3pm on a working day are dispatched the same day, so the window is short.
Yes — you will receive tracking details once your parcel has been handed to the courier.
Cash on delivery, credit and debit cards, PromptPay and mobile banking.
You pay the courier in cash when the parcel arrives. Nothing is charged when you place the order.
Yes. All prices are in Thai baht and include tax, so the total at checkout is what you pay.
Card details are entered on a form hosted by our payment provider, Omise, and never pass through this website.
Feminised seeds produce female plants and flower when you change the light schedule, so you control the timing. Autoflowers start flowering on their own after a few weeks, which makes them faster and simpler but less controllable.
Autoflowers and fast-flowering varieties cope best with heat and humidity outdoors. Our indoor and outdoor category pages list the varieties selected for each.
Cool, dark and dry, in a sealed container. Stored well, seeds stay viable for years.
Yes. Our CBD varieties are bred for high CBD with THC kept low. They are listed together under CBD Seeds.
Not one you can visit. Dutch Passion Thailand sells seeds online here and in person through independent dispensaries across Bangkok, Phuket and Krabi — the resellers page has the current list. We have no counter or showroom of our own, so any address or phone number listed elsewhere as a Dutch Passion shop is not current.
Yes, though not from us directly — we have no shop of our own. Dutch Passion seeds are stocked by independent dispensaries across Bangkok, in Phuket and in Krabi. See the resellers page for the current list.
Yes. Licensed growers who need Good Agricultural and Collection Practices paperwork should tell us what their licence or auditor requires when ordering, so we can prepare it alongside the shipment.
Get in touch through the contact page with details of your business and we will put you in contact with the right person.
Thai and English are spoken by our team. Other languages go through translation software, so short sentences and clear punctuation help.