FAQ
Delivery, payment, seeds and growing — the questions our customer service team is asked most.
Orders placed before 3pm on a working day are dispatched the same day and typically arrive within a couple of days anywhere in Thailand.
Yes. Nothing on the outside of the parcel identifies the sender or what is inside.
Message us as soon as possible with your order number. We can usually help while the order has not yet been dispatched.
Yes — you will receive tracking details once your parcel has been handed to the courier.
Cash on delivery, credit and debit cards, PromptPay and mobile banking.
You pay the courier in cash when the parcel arrives. Nothing is charged when you place the order.
Yes. All prices are in Thai baht and include tax, so the total at checkout is what you pay.
Card details are entered on a form hosted by our payment provider, Omise, and never pass through this website.
Feminised seeds produce female plants and flower when you change the light schedule, so you control the timing. Autoflowers start flowering on their own after a few weeks, which makes them faster and simpler but less controllable.
Autoflowers and fast-flowering varieties cope best with heat and humidity outdoors. Our indoor and outdoor category pages list the varieties selected for each.
Cool, dark and dry, in a sealed container. Stored well, seeds stay viable for years.
Yes. Our CBD varieties are bred for high CBD with THC kept low. They are listed together under CBD Seeds.
Yes — Dutch Passion seeds are stocked by dispensaries across Bangkok and in Phuket. See the resellers page for the current list.
Yes. Licensed growers who need Good Agricultural and Collection Practices paperwork should tell us what their licence or auditor requires when ordering, so we can prepare it alongside the shipment.
Get in touch through the contact page with details of your business and we will put you in contact with the right person.
Thai and English are spoken by our team. Other languages go through translation software, so short sentences and clear punctuation help.